For most medium to large offices, a fully automatic bean-to-cup machine is the right choice — café-quality coffee at the touch of a button, low cost per cup, and minimal manual operation. The right model comes down to your team size and peak demand: the 340 Series suits smaller workplaces, the 360 Series adds greater drink and milk variety, and the 400 Series handles high-demand offices of up to around 150 staff a day. We size it against your actual usage, not a guess.

Office coffee typically costs between $0.80 and $1.50 per employee per day, depending on machine type, coffee quality and how much your team drinks. Bean-to-cup systems give the best balance of quality and cost. With Krema, that cost is predictable — machine, servicing, maintenance and consumables are bundled into one managed arrangement, so there are no surprise repair bills. See how it works at KremaCare.

A 100-person office typically needs a machine capable of 150–200 cups a day, which puts you firmly in high-capacity bean-to-cup territory — our 400 Series is built for exactly this. For larger or multi-floor sites, we'll often specify more than one machine to remove the morning queue rather than push a single unit past its comfortable range. We size on your busiest day, not your average one.

Pod machines are simple to run but carry a higher cost per cup and generate significant single-use waste. Bean-to-cup machines grind fresh beans for every cup, deliver noticeably better coffee, and work out more cost-effective for medium to large offices. For a workplace of any real size, bean-to-cup is the stronger long-term choice on quality, cost and sustainability — which is why every machine in the Krema range is bean-to-cup.

Yes. Quality workplace coffee reduces time lost to off-site café runs, supports everyday satisfaction, and gives people a reason to gather and connect. Most organisations now treat coffee as part of their employee experience strategy rather than a simple perk — a small, visible investment that staff notice every day.

Most offices average 0.8 to 1.3 cups per employee per day, though this varies with workplace culture, office attendance and what other drinks are on offer. Understanding real consumption is the key to sizing a system correctly. Krema uses actual usage patterns — and, on connected machines, live data — to get this right and adjust over time.

The smart approach is to size the coffee solution around peak office days rather than total headcount, so the system copes on busy days without paying for idle capacity the rest of the week. Attendance patterns shift, so a supplier who can adjust the setup as your workplace changes matters. Ongoing optimisation is built into every Krema arrangement — see KremaCare.

The usual culprits are under-sized machines that can't keep up at peak, inconsistent or reactive maintenance, declining coffee quality, and no one clearly accountable when something goes wrong. Almost all of these trace back to the supplier and service model rather than the machine itself. A fully managed partner who owns the outcome removes them at the source — that's the whole point of KremaCare.

Facilities managers weigh machine reliability, service response times, coffee quality, cost transparency and the ability to scale across sites — and above all, whether ongoing support is genuinely dependable. The machine is rarely the deciding factor; the service model behind it is. Worth asking any supplier a direct question: when a machine goes down at 9am, who fixes it, and how fast? Krema resolves 45% of issues remotely within an hour and the majority of the rest on-site within six, with 100% of service levels tracked and reported.

Yes. Genuinely sustainable workplace coffee combines ethically sourced beans, durable long-life equipment, reduced single-use waste, and responsible supply-chain practices. Krema sources through Australian roasting partners with Rainforest Alliance Certified supply chains, our main machine manufacturer holds an EcoVadis Gold sustainability rating, and we operate under a Reflect Reconciliation Action Plan. More at Why Krema.

Everything needed to keep great coffee flowing, under one agreement. KremaCare covers installation, commissioning and onboarding; proactive servicing and preventative maintenance; responsive support from technicians who know your site; automated consumables supply and stock management; and ongoing optimisation as your workplace changes. It's built in, not bolted on. Full detail at KremaCare.

You're covered. Krema resolves 45% of issues remotely within one hour, and the majority of the rest are attended on-site within six hours — with 100% of service levels tracked and reported so nothing slips. Many of our machines support remote diagnostics, so we often spot and fix problems before your team even notices.

Either works — most workplaces choose rental. Under the rental model there's no capital outlay and no setup fee: installation, servicing, maintenance and support are all included in one regular payment, and rental is generally a fully tax-deductible business expense. Outright purchase is also available if you'd prefer to own the equipment, with a service plan to match.

Yes. Krema delivers KremaCare Australia-wide through a national service network, which is why 80% of our clients run us across multiple sites. You get one accountable partner, consistent machines and coffee across every location, and standardised servicing and reporting — instead of juggling different suppliers in different states. With 400+ active clients nationally, multi-site rollout is core business for us.

Both dairy and plant-based milks are supported. Our fresh-milk machines (including the 340, 360 and 400 Series) deliver a proper café finish, and the 360 Series carries dual-milk capability for running dairy and a plant-based alternative side by side. For high-volume, industrial and healthcare sites, the 450P Series uses a powdered-milk system built for speed and minimal upkeep.

Minimal. Installation is handled end-to-end by our team — professional install, commissioning, on-site onboarding and go-live support — planned around your workplace so day-to-day operations aren't interrupted. Most sites are up and pouring quickly, with staff shown how to use the machine before we leave.

Yes — and it's the difference your team will taste. Krema roasts four distinct blends in Australia: Clarity (bright and balanced, caramel and dark chocolate), Essence (smooth and mellow, milk chocolate and hazelnut), Synergy (an Italian-style roast with cocoa, almond and citrus), and Intensity (bold and full-bodied). We'll help you match a blend to your workplace and set up automatic recurring supply so you never run out.

Yes, and we can evidence it. Our blends are roasted in Australia by partners with Rainforest Alliance Certified supply chains, assessed against modern-slavery risk, responsible procurement and traceability standards. Our main machine manufacturer holds an EcoVadis Gold rating, we operate under a Reflect Reconciliation Action Plan, and long-life equipment plus optional ReGround grounds recycling reduces waste. It's ethical sourcing you can put in a procurement submission.

Yes. Alongside coffee, Krema supplies workplace water solutions — including sparkling water dispensers and underbench boiling and chilled taps — managed under the same KremaCare model. One partner, one point of accountability, for both coffee and water across your sites.

Book a consultation and we'll learn about your workplace and what your team needs, recommend a tailored coffee (and water) solution, and handle everything from there — setup, supply and ongoing service. Simple, no pressure, and sized to your team. Request a consultation and the Krema team will be in touch within 24 hours.