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Everything Taken Care Of
Nothing Overlooked

KremaCare is our all-inclusive service and support programme
—built into every partnership at no extra cost.

KremaCare. Built-in peace of mind.

Fewer breakdowns. Faster resolution. No operational burden.

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End-to-end management

Installation, supply, and maintenance fully managed by Krema.

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Intelligent supply

Smart tracking ensures coffee stock is replenished before you run low.

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Proactive servicing

Scheduled servicing reduces downtime by up to 98%.

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Rapid local response

On-site technical support with an average CBD response time under 4 hrs.

Over $10,000 of added value—built in. With KremaCare, it’s all covered. And always included each year.

 

Included with KremaCare

Installation by Qualified Professionals

Staff Onboarding & Training

Quarterly Service & Maintenance

'Rapid Response' Emergency Callouts

Automated Coffee Supply

National Support Network

'I never used to drink water at work. Now I'm drinking 4 glasses of sparkling a day!'

-Krema E6 User

'Everything just works. If there’s ever an issue, Krema’s already on it.'

-Krema Customer, CBD

'We didn’t realise just how much we were overspending on servicing, until we switched.'

-Krema Customer, CBD

'I just love the predictability of a fixed rental cost. Saved us so much hassle.'

-Brian Sharpe, CBD

'Replaced all our taps with Krema BC range last year. No brainer.'

-Steve Johnson, Richmond

'The taps are great. We've saved a fortune on servicing. Highly recommended.'

-Kyle Moorebank, CBD

'The staff love the coffee. Very pleased.'

-Krema Customer, CBD

'Good coffee is definitely a drawcard for our staff.'

-Krema Customer, CBD

KremaCare in action

Live service updates. Total transparency.

LIVE

Reliability You Can Count On

Machines Currently Operational
 
 

99.2%

Rated Outstanding by Australian Workplaces

Krema Net Promoter Score (68) is twice B2B average (34)
 

68

Get started with Krema — premium service included

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